Política de reembolso

If you’re not 100% satisfied with your purchase, simply return the unworn items to us within 7 days of delivery date for STORE CREDIT ONLY! NO REFUNDS are allowed!

Items bought on sale are final and cannot be returned. 

Return Address: 

PO BOX 163

Zebulon, NC

27597

Customers are responsible for return shipping. Return shipping costs are non-refundable. Ship items to the below address and allow 5-7 business days for return processing.

During this time we will inspect the items to ensure it is not defective or worn. You will be notified of your store credit via email. We reserve the right to deny your return if it shows signs of wear. 

Once you've sent your return to us, please email us at info@urbanpearlsnc.com! 

Refunds

We currently do not offer refunds to original payment methods. 

Exchanges on defective items

If you receive a defective item, we will replace it with the same item in the same size.  

To be eligible for a defective item exchange your item must be unused and in the same condition that you received it.

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